{"article":{"id":360052038992,"url":"https://ysense.zendesk.com/api/v2/help_center/en-us/articles/360052038992.json","html_url":"https://help.ysense.com/hc/en-us/articles/360052038992-How-Do-I-Redeem-for-Paypal","author_id":4047530126,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2099,"vote_count":4899,"upvote_count":3499,"downvote_count":1400,"section_id":360004431511,"created_at":"2020-11-12T19:13:35Z","updated_at":"2026-11-14T11:22:17Z","name":"How Do I Redeem for Paypal?","title":"How Do I Redeem for Paypal?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-01-14T21:47:49Z","user_segment_id":null,"permission_group_id":4994992,"content_tag_ids":[],"label_names":[],"body":"

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Choosing PayPal is a great choice for redeeming cashback for Rewards; however, the first time can cause some confusion.  This will help guide you on how to make sure your PayPal account is setup correctly to receive funds from ySense. There are 3 things you must do:

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#1  YOUR NAME. Your First and Last Name on ySense MUST MATCH EXACTLY Your First and Last Name on your Paypal Account.

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Check how your Paypal Name appears here: www.paypal.com/myaccount/settings

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This where you can see your Paypal Name. Make sure it matches how you entered it on ySense. If they don't match, you need to edit them to make them match.

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#2  YOUR EMAIL ADDRESS. Your ySense email MUST MATCH your Paypal email address. 

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You can check what Paypal email(s) you use here: www.paypal.com/myaccount/settings/email/add

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If you don't see your ySense email listed (see flashing circle below), you will need to add the email you use for ySense. You can add more than 1 email to PayPal, so don't worry.

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#3 YOUR PAYPAL ACCOUNT MUST BE LINKED & CONFIRMED BY A BANK ACCOUNT

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Yes, for your safety we need to make sure we are depositing funds into the right account. This is usually the step that most users get stuck on, but don't worry it's easy enough to figure out.

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Your Paypal account needs to show a status: \"Confirmed\" after you link it your bank account (See the image below for what it looks like)

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You can check that your Paypal account is confirmed here: www.paypal.com/myaccount/money

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If you don't have a bank account added (and confirmed), you will need to click on the 'Link your bank account' option in Paypal and follow those steps.  This may take a few days on their end as they have their own verification process. When I did it, they deposited a few pennies in my bank account and I had to confirm the exact amount the next day.

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After you have reviewed and fixed these 3 PayPal requirements the first time, receiving rewards is effortless moving forward. If you need more assistance, you can always reach out to Customer Support for more help.

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