{"article":{"id":360031060571,"url":"https://ysense.zendesk.com/api/v2/help_center/en-us/articles/360031060571.json","html_url":"https://help.ysense.com/hc/en-us/articles/360031060571-In-what-cases-will-I-NOT-receive-compensation-for-doing-surveys","author_id":4047530126,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":5844,"vote_count":11252,"upvote_count":8548,"downvote_count":2704,"section_id":360005924632,"created_at":"2019-07-17T23:46:19Z","updated_at":"2026-11-15T02:59:24Z","name":"In what cases will I NOT receive compensation for doing surveys?","title":"In what cases will I NOT receive compensation for doing surveys?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-01-14T21:47:55Z","user_segment_id":null,"permission_group_id":4994992,"content_tag_ids":[],"label_names":[],"body":"
You will not receive your cashback and your member account may be closed if you engage in any of the following activities:
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Register by providing false or misleading information.
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Provide false or misleading information in our surveys or profiles in an attempt to qualify.
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Demonstrate inattentive behavior such as speeding through a survey or entering information that is ineligible.
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Create multiple accounts.
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Complete a survey more than one time.
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Forward your invitation to someone else, unless directed to do so.
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Complete a survey well under the average length of the interview as recorded in our system.
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Post our survey links on the Internet or advise others on how to qualify.
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Register if you are under the age of 13 years old in the United States, or under the age of 16 in any other country. Note: age restrictions vary by country.
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If you have any further questions, please contact us here.